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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Photosmart 7520 Print Smears

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09-01-2016 08:34 PM
I'm having trouble with ink smearing/streaks when printing 6 3/4 Envelopes. Would a replacement print head fix this?
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Accepted Solutions
09-05-2016 10:39 AM
Welcome @Redeagle999,
Thanks for engaging in the HP Forums! I see by your post that you are getting smears and streaks when printing on envelopes. I will certainly do my best to help you.
Are you having this issue printing on plain paper also?
It may just be a driver paper setting that needs to be changed.
I would start with the cartridges first. Try these steps and let me know the results: Fixing Poor Print Quality.
What are the ink levels and are you using Genuine HP Ink?
Feel free to click on the "Accept as Solution" button and the "Thumbs Up" for my assistance. Please let me know the results and if there is anything else I can help you with. Thanks!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
09-05-2016 10:39 AM
Welcome @Redeagle999,
Thanks for engaging in the HP Forums! I see by your post that you are getting smears and streaks when printing on envelopes. I will certainly do my best to help you.
Are you having this issue printing on plain paper also?
It may just be a driver paper setting that needs to be changed.
I would start with the cartridges first. Try these steps and let me know the results: Fixing Poor Print Quality.
What are the ink levels and are you using Genuine HP Ink?
Feel free to click on the "Accept as Solution" button and the "Thumbs Up" for my assistance. Please let me know the results and if there is anything else I can help you with. Thanks!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
09-12-2016 06:12 AM
Hi @Redeagle999,
It looks like the Envy models are the new replacements for the Photosmart models. You can contact HP Shopping to find out more information.
Thanks!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!