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HP Recommended
Photosmart 7525
macOS 10.15 Catalina

Several days ago my HP Photosmart 7525 printer was turning out blank pages, despite all new ink cartridges. I went through all the recommended steps for cleaning the printheads, including removing and soaking the carriage, without results. But then I saw the warning to update my iOS, which I did, and voila, the printer worked. But today, after printing only twenty pages, it is printing blanks again. Now what?

1 REPLY 1
HP Recommended

@mmw700, Welcome to HP Support Community!

 

I see that the printer prints blank pages, does this happen while making photocopies too?

 

Try the steps below-

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Print a test page on the printer after cleaning the printheads and share the results. Refer to the document  Black or Color Ink Not Printing, Other Print Quality Issues for help.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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