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‎07-07-2020 08:44 PM

HP Recommended
Product: Photosmart C6180, Q8181A
Operating System: macOS 10.15 Catalina

Photosmart C6180 with Mac Catalina, new ink cartridges, getting error 0xc18a0206, "Ink System Failure".

I have cycled the power OFF/ON, and all ink OUT and back IN again. Still cannot PRINT or COPY. I can scan only.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2020 08:36 AM

HP Recommended

@wilson14, Welcome to HP Support Community!

 

If you have already performed the steps from the document  Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎07-10-2020 08:36 AM

HP Recommended

@wilson14, Welcome to HP Support Community!

 

If you have already performed the steps from the document  Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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