Photosmart E337 not turning on

[Nitlerom]

Hello

I just found an old digital camera (the photosmart e337) and I want to know if it’s still useable. 
I tried putting AA batteries in but nothing happened. Maybe I did something wrong ? Does anyone have some advice for what else I can do before going to a reparing place ? 
Thanks

[Garp_senchau]

@Nitlerom, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Your Batteries Carefully

The E337 uses 2 AA batteries, but here's what to be aware of:

Use brand-new high-quality batteries — try alkaline or lithium AAs, not old ones.

Some cameras won’t power on with NiMH rechargeable batteries unless they’re fully charged.

Double-check battery orientation — the springs typically indicate the negative (-) terminal.

Clean the Battery Contacts

Over time, battery terminals corrode or collect dust:

Open the battery compartment.

Look at the metal contacts inside — are they dirty or dull?

Gently rub them with a pencil eraser or Q-tip with isopropyl alcohol.

Let dry fully before inserting batteries.

Hard Reset the Camera (if possible)

Sometimes older cameras need a reset if they're unresponsive.

Remove the batteries and the SD card (if inserted).

Leave it without power for 10+ minutes.

Reinsert batteries and try again.

Check the Power Button and LCD

Press and hold the power button for 2–3 seconds.

Watch closely for any flicker on the screen or lens movement.

If you hear a click or whirr, the camera may be trying to start but has a power issue.

Check for Visible Damage

Any sign of battery leakage inside the compartment?

Broken battery door latch?

If yes, the issue may be hardware and need repair.

Try USB Power (if available)

Some Photosmart models power on when connected via USB to a computer.

Plug in the camera to a computer with a mini-USB cable (not micro-USB).

See if the camera powers up or is recognized.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,