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OfficeJet 5255
Microsoft Windows 10 (64-bit)

Any time I insert a picture into Word or Power Point when I print the pictures are cut off.  They are zoomed in and the right and bottom portions are cut off.  Everything looks fine in print preview.  This is not a Microsoft issue as my other printer worked just fine.  I have heard others have had the same complaint but cannot find a solution for my printer model OfficeJet 5255.

2 REPLIES 2
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@DMQueen

 

You might be right about it not being a Microsoft issue.

One possible way to deal with the problem is to adjust the content. 

I realized this is contrary to what you are saying.

 

 

If you like, consider / try:

 

Word document > File > Options > Advanced > (Under) Image Size and Quality >

CHECK Do not compress images in file

Select Default Resolution at 330 ppi (or 220 ppi)

OK

 

and / or

 

Insert Images into a Document

Always use Insert as opposed to Cut-and-Paste when adding images to a Word Document.

 

Details

 

Open Word > open the document >

Scroll to page on which one of the offending images is located 

 

If you do not yet have a "saved" copy of the image on your computer, please create one:

Right-Click on the image > Select "Save as Picture" >

Select a Folder and name for the file > Save

 

Right-Click on the image in the document >

Select Cut (or delete or whatever is available to remove the image)

 

Select Insert (along the top ribbon)

Word_Ribbon_1Word_Ribbon_1

 

Select Pictures > Navigate to the folder in which you have the image file saved >

Tap on the File to select / highlight it > Click Insert

 

Right-Click on the image > Size and Position > Adjust / Correct as necessary > OK to save any changes / edits

 

Save your Word document >

File > Print > Test the results:

Select and print just one page that contains the corrected image

 

 

 

Insert Image Inside Text Box

 

A more extreme method uses a Text Box to "corral" stubborn content within the assigned boundaries

 

If images will not stay contained in spite of margins, use a Text Box to corral the image

Insert an empty Text box of the size needed to contain the image

Insert your image inside the box

 

If you want to change the image inside the text box, place your cursor inside the text box and click to “grab” just the image.

If you want to change the text box, click the edge of the outer boundary of the text box.

 

If you want to remove the Text Box (and the enclosed image), click the edge of the outer boundary of the text box and select “Cut” from the Clipboard options.

Chicken_in_Text_Box_1Chicken_in_Text_Box_1

Details

 

Insert > Text box > If necessary, Remove any "sample text" from inside the box >

Click inside the box to activate the Text Box >

Grab a corner of the box, expand/contract the box to the size you want >

Tab Insert > Pictures > Navigate to the folder in which you saved your image >

Click once on the file you want to highlight > Click Insert

 

Click on the image (now inside the text box) >

Within the confines of the box, expand/contract the image to the size you want >

Click "Away" from the text box (click anywhere in the Word document outside the text box)

 

Save your Word document >

File > Print > Test the results:

Select and print just one page that contains the corrected image

 

No Joy?

If all else fails, consider exporting the content to a PDF file and printing that.

If the PDF file fails to print the expected results, print the PDF file as an image.

 

If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image.  Image printing does not require the printer software to translate file content.

 

Reinstall / Update your PDF Reader (Adobe Reader DC / Foxit Reader)

  • HINT: Watch out for and UNCHECK unwanted extra software

 

Open the offending PDF file in Adobe Reader DC > File > Print > Advanced >>

  1. Set the printer select the colors (Optional)
  2. Print the PDF file as an image

 

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HP OfficeJet 5255 All-in-One Printer

 

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Dragon-Fur

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Try this:  In Word, click on the photo to select it, from the menu select "Format", then select "Compress Picture" off the tool bar menu.  I took the defaults and did not change any compress settings.  This resolved the problem of photos being cut off when printing in Word.    If you want to test this and not waste paper, print to a pdf file - the pdf file will show if the photo is cut off or not.  FINALLY figured this out, this problem drove me batty!

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