Poor color painting Envy photo 7800 new inks installed ,

[Craiginc]

poor color printing has lines , installed new ink, ran alinement etc, 

unable to solve printing issue

[senan6806]

@Craiginc

A warm welcome to HP Support Community!

How is the print quality if you copy a color document/photo?

How is the printer connected, USB or Wireless?

Let me know!
 

[Craiginc]

Printed a photo by copying it same results, poor with lines 

wireless connection 

[senan6806]

@Craiginc

Thanks! Power resetting the printer and then performing an automated/manual cleaning may resolve the issue. Let's try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Manually clean the area around the ink nozzles, refer to step 13 from this document.

5) Plug the power cord back into the printer

6) Wait for the printer to turn on completely, then install the ink cartridges.

7) On the printer control panel, swipe down to open the Dashboard, and then touch the Setupicon.

😎 Swipe up on the display, touch Printer Maintenance, and then touch Clean Smear.

9) On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

10) Swipe up on the display, and then touch Printer Maintenance.

11) Touch Clean Cartridges, and then touch Continue. Touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage.

Let me know how it goes!

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Have a great day!