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‎01-06-2020 11:21 AM

HP Recommended
Product: Office jet 6812
Operating System: Microsoft Windows 10 (64-bit)

Very frustrated. Blue and yellow terrible printing c cleaned, aligned. Etc several times. No good

Roxenne
1 REPLY 1

‎01-09-2020 08:59 AM

HP Recommended

@rkrdh791

 

Welcome to the HP Support Community.

 

Does this happen while copying too? If you've another set of blue and yellow ink cartridges, try that.

 

Please perform the remaining steps from this document which you haven't: https://support.hp.com/us-en/product/hp-officejet-6810-e-all-in-one-printer-series/5390300/model/681...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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