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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Porblem with ink catdridge HP 45(5164A)

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01-25-2019 05:57 AM
Hi, I have a problem with ink cartridge hp 45 , when i refill the original cartridge it never work properly , it start linking , it makes lines like this (----------) not ful line , printing its not good but when i buy new original cartridge everything is fine ,
Does anyone have the same problem and do you have any suggestion ?
01-28-2019 03:59 AM - edited 01-28-2019 04:00 AM
Hi! @Djellza, Welcome to HP forums!
Don't worry I'll try to help you out. Please answer a few questions below to assist you better.
Did you make any changes to your printer?
Have you tried checking with a different ink cartridge?
Please share the complete printer model name to assist you better.
Excellent description It is greatly appreciated to assist you further.
I have checked few records found few articles about why the refilled ink cartridges don't work.
HP is constantly improving security for its products and customers. Beginning in late 2015, HP implemented updates to the firmware related to the security chip in HP printers, HP OfficeJet, OfficeJet Pro and OfficeJet Pro X printers that maintain secure communications between the cartridge and the printer. The purpose of this update is to protect HP’s innovations and intellectual property. These printers will continue to work with refilled or remanufactured cartridges with an Original HP security chip. Other cartridges may not function. In many cases this functionality was installed in the HP printer and in some cases, it has been implemented as part of an update to the printer’s firmware.
Here's the thing, yes, you can refill your cartridges or use remanufactured cartridges, but you may run into problems.
QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. remanufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability.
Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely
70% of refilled cartridges had some form of reliability problem
Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on remanufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference.
Refer this article to know more information about using refilled ink cartridges on your printer. Click Here
Hope this answers your query!
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