Print Job Shows "Deleting" but Does Not Delete

[TobyK]

Strange problem.  I keep showing that there is a job that is being deleted  but never goes away.  It's shown like this for a couple of days.  There's no impact on new print jobs.  Everything I send to the printer prints fine, but I would like to get that bogus job from showing.

[Dragon-Fur · Accepted solution]

@TobyK 

Welcome to the HP Community.

Try / Consider...

Scroll down to

Print Queue / Print Service Reset

Or skip down to

Manual Queue Reset

=====================================================================

Cancel Print Job

On those printers where the option is supported,

If you catch the job quickly enough, print jobs can normally be cancelled on the printer. 

The “cancel” button might be labeled as such or might present as a red X on the printer control screen.

NOTE:  Where supported at all, it is normal for the “X” to show on the control panel only briefly.

What happens next?

Once the job is turned over to the print service, cancel the job in the print queue on the computer

Control Panel > icon view > Devices and Printers

Double-Left-Click on your printer icon

See what’s printing

Click (or Right-Click) on the job > Cancel

Exact wording varies.

OR

Settings > Devices > Printers & Scanners > Click Open queue

Click (or Right-Click) on the job > Cancel

OR

Settings > Devices > Right-Click Printers & Scanners > Pin to Start

Then

Windows key > find the newly PINNED application tile Printers & Scanners

Move the application tile to a Tile Group that is easy to see and open quickly

Print Queue / Print Service Reset

After a print job has been submitted, it is very quickly turned over the Windows Print Services for completion.

When a job is "stuck in the queue", it is sometimes due to Print Services having hung, become stuck, or otherwise failing to properly complete the job.

Start Here:  Print job stuck in Queue

and / or

First, check that Windows Update is not in need to installing updates.

Settings > Update and Security > Check for Updates

NOTE:  If an update is already pending, install that update > Restart the computer and log in

If still stuck…

If the current print job will not cancel or if a previous print job is stuck in the queue,

and

If the issue is due to Print Services being stuck / hung / corrupted, Restart the Print Service

Manual Queue Reset

Details…

Control Panel > icon view > Administrative Tools > Services

Scroll down, find, Right-Click, and Stop Print Spooler Service

Open File Explorer (formally Windows Explorer)

Navigate to the folder and Delete the files from folder C:\Windows\System32\spool\PRINTERS

Start Print Spooler Service

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Question / Concern Answered, Click "Accept as Solution"

[TobyK]

Thanks ... I think the "open queue" was enough to shake it into consciousness.  Thanks again for your help.