My problem is with my HP Deskjet 3000 Printer J310a which is attached to my desktop computer, an HP Pavilion p6000 Series. For some reason that I can't explain, my prints have suddenly started going sideways which includes prints from Word, Excel, and Adobe Acrobat Reader DC. I have a Word document that is setup as Calibri, 14 pt. size, bold font for the entire three-page document. When I print, the first page prints fine but the next two pages switch to what looks like a Greek or Arabic font that is smaller and no longer bold. The Excel spreadsheet print out is set for an Arial, 10 pt. size, bold font but the print out drops to a smaller font that I can barely read. And, the Adobe Acrobat Reader files (mostly pdf) look just fine when I see the print preview but the print outs drop most of the data I am seeing on the preview and I can't identify why it is keeping some parts that it prints just fine. The only way I've been able to get a readable printout from Adobe Acrobat is to click on the Advanced tab and select the Print as Image option and that gives me a printout with all of the data. This just started with prints from these sources today (4/7/2021); yesterday everything was working fine. I have no idea what is causing these issues. Am I missing an upgrade or is it just a matter of working with a system that is around 10 years old?
At least you found the workaround. That is something.
The underlying source of the problem could be within the printer software, within the printer (and how it is interpreting the content into printer language), or within your Windows 7 File System (hopefully not and not as likely).
The Full Feature Software is still available - last released in 2015
The software should certainly will work for your OS version.
If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image. Image printing does not require the printer software to translate file content.
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