Print alignment page on demand, DeskJet 2050

[olhof]

Hi’

I have a HP DeskJet 2050 J510, serial no. [edited], connected via usb, a robust, reliable printer.

I used to be able to print an alignment page on demand via the printer menu on my HP Notebook running Windows 10. But this option has disappeared a few months ago. How do I re-establish this option?  

[DavidSMP · Accepted solution]

@olhof,

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with printing an alignment page. I will be delighted to assist you with this.

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this:

• Did this happen after a recent power outage or surge?
• Did you replace ink cartridges and check again?

For now, try these steps:

uninstall and reinstall the printer software at the root level if the OS is Windows.

• Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)
• Check in device manager, if the printer is listed there, please delete it. (Right click on the Windows button to access device manager)
• Go to devices and printers, in control panel and select any printer listed there and you will get some options on the top.
• Click on print server properties.
• You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.
• Delete all the instances of your printer listed in devices and printers.
• Restart the PC.
• Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,
• Type %temp% in the run box and click Ok or hit the Enter button.
• It would bring up the temporary files folder. Delete the files in the folder (You might not be able to delete all the files).
• If possible, delete the printer from the registries using Regedit or using any other 3rd party application.
• Ignore the Regedit option if it cannot be done.
• Restart the PC again.
   

Then download the latest printer driver from  http://hp.care/2EZJbCM   and install it on the computer after selecting the correct operating system.

Connect the printer to your computer only when the setup prompts for the printer.

This should fix the issue.

• Please perform all these steps from this link: http://hp.care/2EU586d (HP Deskjet 1050, 1050A, 2050, and 2050A All-in-One Printer Series - Alignment Page Does Not Print)
• This should do the trick for you.
• For further assistance please check the user guide link: http://hp.care/2EXHfe3  refer to page 33 on how to align the cartridge.
• For further assistance please check this link: http://hp.care/2EVRu2f (HP Deskjet 1050, 1050A, 2050, and 2050A All-in-One Printer Series - 'Alignment Failed' Error Message Displays on the Computer)
• This should resolve the issue,

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient. Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.

Hope to hear from you soon. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead. 🙂

[DavidSMP]

@olhof,

It has been terrific working with you. 🙂 I thank you greatly for accepting this as a solution.  You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂