Print color and quality

[Eddietrix]

Hello. When i print a photo with Hp Real Life Technologies, it prints my photos clear as I see on my Laptop. But it modifys the colors a bit, and in a photo with a person in tank top for example, it makes the photo too yellow. If I untick this option, it gets the colors right but the photo is not clear anymore, it's a bit blurry in detail. Print in Max DPI dosen't help. I selected correct paper size and type and print quality is set on Best. How do i get the print quality and the right color together? Is there another printing software with more options? Thanks.

Edit: here is an example. 

[Eddietrix]

I also noticed something, after using original HP photo paper, next time when i print something on plain paper there are quality issues and have to do 3-4 cartridge cleanings from software. Is that normal?

[Betty0610]

@Eddietrix

Welcome to the HP Support Community.

That is not normal. Try printing the photo using a different application. Also, install the HP Smart App and try printing from there: https://support.hp.com/in-en/document/c04675142

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Eddietrix]

Ok. So I did as you said. After a photo paper i print diagnostic page and have a few missing lines in the blocks. It got better, at first it looked like emty cartridges. Anywhay its not noticable in documnets and photos.

But the problem with the color is still a bit bad. HP real life technologies makes photo nice and sharp but gets the colors wrong, without it it gets colors right but it's not sharp anymore.

[Betty0610]

Try cleaning the printheads:

1. Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.

   HP Printer Assistant opens.

2. On the HP Printer Assistant window, click Maintain Your Printer.

3. Click the Device Services tab, and then click Clean Ink Cartridges.

4. If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.

   NOTE: 

   If the printheads are badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

   Let me know if this helps.

   If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Eddietrix]

Like I said printheads are getting better while using it. The real question is in the 1st post. Is there any whay to print a photo with the corect color and the sharpness together?

Also got another question and the last one: Where do i buy new printheads if they damage? The installed cartridges are M0H50A and M0H51A. If i click order supplies under cartridges it takes me to this site https://store.hp.com/us/en/cat/ink--toner---paper?jumpid=in_dir_path&searchTerm=HP%20Business%20Inkj...

But the search box dosen't bring up anything, I tryed "Ink Tank", "419" "410", the cartridge names and nothing. If they damage i buy the printer again? I did found in india. Is it safe to order from there? Thanks

[Betty0610 · Accepted solution]

In regards to the new Printheads, I recommend you to contact the HP Support Team:

Link: https://support.hp.com/us-en/contact-hp?openCLC=true

Note:  Select the country accordingly to get the contact details for support.

Here is a document to help you print good quality photos: https://support.hp.com/in-en/document/c03422222

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!