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HP Recommended
HP LaserJet P2055dn Printer
Microsoft Windows 10 (64-bit)

Windows 10 Pro x65

Laserjet P2055dn connected by USB to PC

Driver upd-ps-x64-7.2.0.25780

 

when I try to print a document it shows error in a printer queue. I've tried printing images, PDF, Word files. Every time I submit document it shows an error. I’ve only managed to print one Word document without an error. Images and Word documents are printed after about 5 minutes. PDF is not getting printed at all. I suspect it has something to do with the file size

 

What I did so far:

Clean install UPD PS and PCL drivers with reboot (I used Plug-n-play option)

HP Print and Scan Doctor

NVRAM intialization

 

1 REPLY 1
HP Recommended

solved by amazing HP technical support by reinstalling PCL driver. I am not sure how they made it work anyway

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