• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-15-2024 10:23 AM

HP Recommended
Product: HP LaserJet P2055dn Printer
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 Pro x65

Laserjet P2055dn connected by USB to PC

Driver upd-ps-x64-7.2.0.25780

 

when I try to print a document it shows error in a printer queue. I've tried printing images, PDF, Word files. Every time I submit document it shows an error. I’ve only managed to print one Word document without an error. Images and Word documents are printed after about 5 minutes. PDF is not getting printed at all. I suspect it has something to do with the file size

 

What I did so far:

Clean install UPD PS and PCL drivers with reboot (I used Plug-n-play option)

HP Print and Scan Doctor

NVRAM intialization

 

Category:
1 REPLY 1

‎05-15-2024 05:20 PM

HP Recommended

solved by amazing HP technical support by reinstalling PCL driver. I am not sure how they made it work anyway

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.