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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Print error or lights permanently on

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06-07-2023 04:25 AM
My printer SNPRC 1901-01 intermittently started refusing to print showing 3 orange lights but if I reset it or lightly shook it would work. Since last week it has refused completely just showing 3 orange lights
06-07-2023 07:54 AM
Welcome to the HP Community --
We are a Peer-to-Peer Forum for people who use HP Technology.
SNPRC 1901-01 is a "Regulatory Model Number" -- it is not the Model name of the printer.
Examples:
Product Specifications for the HP DeskJet 2755 All-in-One Printer (3XV17A)
Product Specifications for the HP DeskJet 4152e All-in-One Printer (26Q91A)
I understand using a Reset to regain printer function.
I do not understand shaking the printer to make it work again.
Sounds odd and perhaps a bit ominous that shaking the printer would change the behavior for the better.
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References / Resources
HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes
June 2023 -- NOTE – Parts of the document are outdated
Updated calls here:
E1 or E2 error code > HP Printers - Paper Mismatch error (Windows, Mac)
E3 error code > HP Printers - Carriage jam or E3 error
E4 error code > HP DeskJet, ENVY 6000, 6400 printers - E4 (Paper jam) error
HP DeskJet 2700, DeskJet 4100, DeskJet 4800 printers - Blinking lights and error codes
HP Smart Tank Printers - Blinking lights and error codes
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HP Printer Home Page - References and Resources
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