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‎01-01-2019 08:14 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My Officejet Pro 6835 is giving me Print head Error : 0xc19a0020 

I tried the solution by Unplugging and Replugging the Printer, Removing and Cleaning the Catridges etc.

The issue still persists.

1 REPLY 1

‎01-02-2019 02:06 AM

HP Recommended

Hello,

Please click  https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/model... to access the steps that should resolve the issue .

 

If issue still persists, then its time to service the printer.

Regards,
Jabzi

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