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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-31-2021 05:12 PM - last edited on ‎07-13-2021 02:31 PM by Retired

HP Recommended
Product: HP Officejet Pro 8715

Getting an error message

The printhead appears to be missing, not detected or incorrectly installed.

just installed new hp cartilages i purchased at walmart

Any help?

Category:
1 person had the same question
3 REPLIES 3

‎02-03-2021 03:02 AM - edited ‎02-03-2021 10:08 AM

HP Recommended

@Rathdog63, Welcome to the HP Support Community!

 

I understand you are not able to use the printer due to this error. Kindly perform the steps mentioned in this document - Error Indicates Faulty Printhead

 

If the error persists, I'm afraid, it seems like a hardware failure. I'd not recommend replacing the printhead as it may or may not resolve this issue and a printhead will cost as much as a new printer depending on its availability. 

To buy the printhead, contact HP Store or local shops.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎02-03-2021 09:54 AM

HP Recommended

Thanks

 I fixed the problem with the help of HP Doctor. thanks for your help as well

Rathdog63

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‎02-03-2021 10:08 AM

HP Recommended

@Rathdog63

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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