Print jobs stuck in queue

[VanBarel]

When i print form my inkjet 7110  the first print job is successfull but is never deleted (as you can see in screenshot it appears it is stil lbeing printed)

this means the second print job is stuck and never prints until i restart the spooler deleting the files

tests already done:

- another hp printer  (envy 5540)connected wirelessly doesn't have this problem

- hp print doctor sees the stuck but doesn't have any suggestion

- antivirus and firewall stopped

- drivers updated

- computer replaced

- windows reinstalled

- print drivers reinstalled

- multiple accounts

-any software (pdf, autocad...)

- it happens with 64KB prints too..

HELP!

[Andr-1611]

Hello @VanBarel,
Welcome to the HP Support Community!

Solution: Print jobs stuck in print queue 

• Reset the Windows printing environment

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
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[VanBarel]

I know the workaround, i can even use HP Print & Scan Doctor to do the same.

But I cannot do that every time I print two documents, it's insane.

I need a solution (or at least an explanation)

It seems the computer is not able to get info from the printer that the job completed

[Andr-1611]

Check the printer properties:

Which connection type was chosen?

[VanBarel]

The flag is disabled.

The printer is connected to LAN via cable, the same happens when connected via wifi.

Laptops are connected to wifi

[VanBarel]

What I see is that the computer never learns the printer finished the job.

This doesn't happen with another hp printer 

[VanBarel]

is it possible that the printer has issues sending back the "finished job" message?

[Andr-1611]

Try a USB cable connection. Here is the HP Officejet 7110 series Full Feature Software and Drivers only for downloading, if the setup program is needed.