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‎04-01-2021 01:28 PM

HP Recommended

Do you have any other computer with you to check if it prints from there well?


I am an HP Employee

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‎04-01-2021 02:46 PM

HP Recommended

I'll have to check.

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‎04-02-2021 03:50 AM

HP Recommended

Sure, do keep us posted 🙂


I am an HP Employee

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‎04-02-2021 05:41 AM

HP Recommended

I turned off the computer last night but left the printer on. Printed with no problem this morning.

Something is resetting in the printer...I think. Something in the firmware?

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‎04-03-2021 12:52 AM

HP Recommended

So, is the issue fixed?


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‎04-03-2021 10:41 AM

HP Recommended

No, because if I turn the printer off and on again, the problem returns.

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‎04-04-2021 08:57 AM

HP Recommended

Did you check for any other computer?


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