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‎04-07-2026 10:07 PM

HP Recommended

I went to  https://www.hp.com/us-en/hp-app/overview.html , but all I saw was IOS and Android, nothing for Windows.

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‎04-09-2026 06:03 AM

HP Recommended

Hi @deja_voodoo

 

Thank you for responding.

 

I understand that you’re unable to install the HP App on Windows. Please note that the HP App will be released soon for public use. In the meantime, I recommend installing the HP Smart App, which should allow you to perform the necessary tasks.

 

Have a good day.

I'm an HP Employee.


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‎04-09-2026 03:57 PM

HP Recommended

Thanks for your recent replies. I'm going to school online, with weekly assignment deadlines. I live alone, which means I do all the cooking, cleaning and other chores. There's no one to help me, That means that I may not get to your suggested remedies quickly, so be aware there will be time gaps between posts. But this is important to me,, so I will work to resolve it.

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‎04-10-2026 02:49 PM

HP Recommended

Hi.

 

Thank you for responding.

 

“I truly appreciate you taking the time to work with me despite your busy schedule. Please be assured that I’ll stay connected until we reach a resolution or find the best possible fix. At your convenience, I kindly request you to perform the suggested steps and share the results with me so we can move forward together.

 

Have a good day.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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