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‎05-13-2026 08:52 AM

HP Recommended

Hi I’m trying to print items off my iPhone but my printer has formed a queue. How do I sort this out does anyone know please?

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1 REPLY 1

‎05-15-2026 05:09 AM

HP Recommended

Hi @Linzip77,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

To clear a stuck print queue from your iPhone, open the App Switcher (swipe up from the bottom or double-click the Home button) while trying to print, then tap Print Centre to cancel pending jobs. 

Here is how to resolve the printer queue:
 

  • Access Print Center: When a document is trying to print, swipe up from the bottom of your screen and hold to see your open apps. You will see a "Print Center" card. Tap it to view the queue and select "Cancel Printing" for stuck jobs.
     
  • Restart Everything: Turn off your printer, wait 30 seconds, and turn it back on. Restart your iPhone as well to clear temporary glitches.
     
  • Check Wi-Fi: Ensure your iPhone is on the same network as the printer. Sometimes toggling Wi-Fi off and on again on your iPhone helps.
     
  • Use Printer App: If you have an HP, Epson, or Canon printer, open the manufacturer's app (e.g., HP Smart app) and use its internal "Diagnose & Fix" tool to clear the queue.

 

I hope this will help.
 

Take care and have a good day.

I'm an HP Employee.


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