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HP Photosmart 7510
Microsoft Windows 7 (64-bit)

My HP Photosmart 7510 is communicating with my desktop, however, only blank pages print, no text.  The cartridges are fine and pass all print tests.  I have followed all trouble shooting steps from HP, including upgrading the software.  Any ideas on what else I might try?

2 REPLIES 2
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@reillyonrainbow

 

Welcome to HP forums, I see that your printer is printing blank pages.

  • Did you try to make a copy anc check if that prints fine?
  • Did you uninstall the printer driver from root level?

If the copy function is workimg fine, follow teh below seps to fix this issue:

Perform root level uninstalltion to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows
  • Close Devices and Printers. 
  • Restart the PC again.

Downlaod full feature driver from this link:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.