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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer 2131 deskjet

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05-20-2019 02:07 AM
As previously asked query regrading black cartridge. I have a same question regarding color cartridge.
If I want to print black and white without black cartridge I got the from the community thanks for it
My new question am I able to print color without inserting black cartridge?
I had tried printing color with black cartridge (which was empty) where ever there was black matter or print I got it blank(because of empty cartridge). Then I removed black cartridge and printed it only black and white as per the previous suggestion . it worked..!!
But if i try to print in color it did not print . everything came in black and white even I had SELECTED the Color options in settings.
For color printing is necessary to had black and color Cartridge... ?
Without black cartridge(I had removed it) I tried to print color I got it in black and white .
So can someone suggest me a solution.
Solved! Go to Solution.
Accepted Solutions
05-28-2019 04:18 AM
Yes, make sure the print in black only is off or the printing in grayscale is off.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee
05-21-2019 06:06 AM
Welcome to the HP Support Community.
Does this happen while copying too? Does the colour cartridge have a good amount of ink? To help you further with this, let us know the Operating System installed on the device your Printer is connected to.
Thanks
I am an HP Employee
05-28-2019 04:18 AM
Yes, make sure the print in black only is off or the printing in grayscale is off.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee