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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer 6970 printhead error 0X0 or 0X0c19a0023

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02-08-2022 07:58 AM
Hello ,
I started my printer today and got this error :
printhead error 0X0 or 0X0c19a0023
I did full reset to the printer + cleaned the printhead but the error continue .
How to reach HP support to send this to service ?
02-13-2022 10:44 AM
Welcome to the HP Support Community.
You can contact them using the below link:
Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
Note: Select the country accordingly to get the contact details for support.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee