Printer 9105e stuck in validating

[Lanne205]

This printer is stuck in validation mode. I have turned it off and turned it back on to no avail. Maybe a complete reset would work? 

[Max3Aj]

@Lanne205, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Yes, a full reset may help resolve the validation issue on your HP OfficeJet Pro 9105e. Here’s what you can do:

1. Power Cycle the Printer

>Turn off the printer.

>Unplug it from the power source.

>Wait 2-3 minutes.

>Plug it back in and turn it on.

>If the issue persists, proceed with a reset.
 

2. Restore Factory Defaults

>On the printer touchscreen, go to Setup (⚙️ or wrench icon).

>Select Printer Maintenance.

>Choose Restore > Restore Factory Defaults.

>Confirm the reset.

>After resetting, the printer will restart, and you’ll need to set it up again.
 

3. Update Firmware

Go to HP Support and check for firmware updates.

Install the latest update via HP Smart or USB connection.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support