Printer Configuration Error 0x80004005

[CKAUFMAN1]

I had Windows 10 Home, upgraded to Windows 11, and then switched back to Windows 10 Home.  Now I cannot print.  I get message:  Printer Configuration Error 0x80004005.  I have removed the printer, reinstalled it, turned everything off and back on, and it still won't work!  I can scan from it but cannot print.

[Echo_Lake]

@CKAUFMAN1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I see that you are getting a CONFIGURATION PROBLEM 0x80004005 error.

• Are you able to make a copy of your printer?
• Have you tried printing from a different application?
• Is your printer working with a USB connection?

Meanwhile: Reset the printer

• In some cases, removing the ink cartridges and resetting the printer can clear the error message.
• Turn on the printer.
• Wait until the printer is idle and silent before you continue.
• Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
• Remove the ink cartridges from the printer.
• With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to a wall outlet.

• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
• Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
• Reinsert the ink cartridges, and then close the ink cartridge access door.
• If you receive a prompt to print a calibration page, do so.
• If you disconnected the USB cable, reconnect it to the rear of the printer.
• Try to print.

Also, uninstall the printer software from the root level on your PC and install the full feature printer software.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on the Drivers tab.
• Look for an HP Printer driver. If you see it click on it and click remove at the bottom.
• Select OK.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers.

If the issue still persists after trying out the steps, try updating the printer firmware and check if it helps.

Update the printer firmware using this link: https://support.hp.com/id-en/drivers/selfservice/swdetails/hp-officejet-3830-all-in-one-printer-seri...

Refer to this article to further troubleshoot 0x errors on your printer. Link: https://hp.care/2Lgkb93
 

Hope this helps! Keep me posted for further assistance.
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