Printer Deskjet 3635 Cartridge Ink Problem

[YJ89]

HI

I'm using deskjet 3635 printer. i have problem on the cartridge issue. I have replace the new cartridge but i still unable to print. I have double checked all the settings, precautions but i still can't get it.   I have clean the electrical contact as well but still cant work. The cartridge indicator on the printer is keep on blinking. Please help. Urgent. i test using HP Print and Scan Doctor 5.0. 

[The_Fossette]

Hi @YJ89

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you are getting ink cartridge problem error.

I’d love to help!

Follow the steps in the below article and check if it helps.

http://hp.care/2ldQqbq

Let me know how it goes and you have a great day!

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

Take care!

Cheers!

[YJ89]

Hi

I have solved the problem. It's from ink cartridges problem. I bought another new cartridges to test. I'm going to ask for replacement cartridge for the newly bought. It's a defect cartridge.

[The_Fossette · Accepted solution]

Hi @YJ89

Thank you for posting back.

Perfect, I am really glad to hear that! 

If any other questions arise, please feel free to write back to me.

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

Good day! Take care 🙂

Cheers!