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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer Error 0x610000f6

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12-01-2019 09:28 AM - edited 12-01-2019 09:29 AM
Hello
Being getting General Error 0x610000f6 for awhile. Done Power Reset noting clears it. Look inside no paper Jam of debris of any kind. Please advise THX
12-04-2019 08:10 AM
Welcome to the HP Support Community.
Remove the cartridges
-
Press the Power button (
) to turn on the product, if it is not already on.
NOTE:
The product must be on to release the cartridges.
-
Open the cartridge access door. The carriage moves to the middle of the product.
Figure : Open the cartridge access door
CAUTION:
Wait until the carriage is idle and silent before you continue.
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Press in the tab on the front of the cartridge to release it, and then pull it up and out to remove it from its slot.
Figure : Remove the cartridge from its slot
CAUTION:
Do not lift the gray latch handle on the carriage. Doing so can result in incorrectly seated cartridges and printing problems. The latch must remain down to install the cartridges correctly.
-
Repeat these steps to remove each cartridge.
-
Check for obstructions under and around the carriage. Remove any obstructions you find.
Reinstall the cartridges
Follow these steps to reinstall the cartridges. Repeat the steps for each cartridge.
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Hold the cartridge by its sides, with the contacts facing towards the carriage.
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Slide the cartridge into the empty slot, and then press down on the cartridge until it snaps firmly into place.
Figure : Install the cartridge
-
Repeat these steps to reinstall each cartridge.
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Close the cartridge access door.
Figure : Close the cartridge access door
-
If the product is not already turned on, press the Power button (
) to turn it on the product.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-officejet-7500a-wide-format-e-all-in-one-printer-series-e910...
Let me know if this helps.
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Thanks!
Have a great day!
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