Printer Error Code; OX83C0000A NOS_LOADER_APP, OXB80003E8 - and others! (HP OfficeJet 4630)

[Kopite84]

My HP OfficeJet 4630 is now displaying OXB80003E8 code on the LCD screen.

It is also showing OXB800003CC and 0x83c0000a.

More consistently it display OX83C0000A NOS_LOADER_APP

It was working completely fine. I had printed several documents today, then suddenly this.  Just started displaying it in between print jobs.

I've tried unplugging and leaving, and also tried changing the power cord. Printer does not make any sound when you turn it on, and it goes straight to the error code. 

I hope there is a fix, as I really like this printer and use it every day for my business. Times are tough, I'm not sure I can afford another printer right now. 

Thank you.

[sandytechy20]

@Kopite84

Welcome to the HP support community.

I understand that your printer is showing an error on the display. I am glad to assist you.

You might have to reset the printer to fix this issue.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Kopite84]

Hi,

Thank you for the help.

Unfortunately this does not work. The screen just stays with the error message.  Nothing happens. When you plug the power cable into the printer, the printer turns on automatically, without needing to press the power button.

I hope you can help further.

Thank you.