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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HGR
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Printer Error HP3510 DeskJet Open Output Tray (already open)

HP Recommended
DeskJet 3510
Microsoft Windows 10 (64-bit)

I have tried a couple of options and they are not working.  Worked through HP Diagnostics and it's not picking up the problem.  Seems like a common problem but not finding a true fix.  Thanks in advance for your help!

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Kumar0307
HP Support Agent
HP Support Agent
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@HGR, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. Check for any obstructions/damages and make sure the tray is open.

 

Perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper

Also, check for any paper jams inside the printer - Paper Jam Error

 

If the issue persists, I'm afraid this is a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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