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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
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Locked

‎09-05-2024 08:03 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP ENvey 6000e printer is blinking amber and all lights are flashing too. the ink cartridge and the Error Code is E 6.

It started after i was printing pictures from the web.

Category:
1 REPLY 1

‎09-07-2024 10:52 AM

HP Recommended

Hi @SNichols2,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the E6 error.

 

An E6 error occurs when there is an error after a printer firmware update or a printer reset.

 

Restore factory defaults on the printer, open the HP Smart app, hide the printer, and then re-add it in the app. For more information, go to HP ENVY 6000e, 6400e printers - E6 or E9 error.

 

You may also refer to this document for more information.

 

Update the firmware. Click here

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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