Printer Failure error message

[ABC999]

HP 8600 all-in-one.  I keep getting "Print Failure. There is a problem with the printer or ink system" error message. I recently replaced a depleted Cyan ink cartridge with a new genuine HP ink cartridge as I've done for years.  The Print Failure message continues and the ink level indicator is not reading the new full replacement cartridge apparently.  I've unplugged, powered off/on, updated firmware and software.  Perhaps there's a sensor problem?  I'd appreciate insights and solutions.  Thank you. 

[Rainbow23]

Hi @ABC999
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are getting "printer failure" error on your HP Officejet Pro 8600 e All in One Printer.

Please follow the steps listed below to reset the printer:
1. With the printer turned on, disconnect the power cord from the printer.
2. Unplug the power cord from the power source.
3. Wait 60 seconds.
4. Reconnect the power cord to a wall outlet and to the printer.
NOTE: HP recommends plugging the printer directly into a wall outlet.
5. Turn the printer on.

You may also refer to the steps from this document 

Let me know if this works.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!