Printer HP photosmart B109n does not pick up paper. Cleaned everything, reset power etc.

[JoopZ]

Printer does not pickup paper. In display: out of paper. Cleaned all rolling parts. Power on off etc.  No results though. Who has the same experience and can help me out?

[sandytechy20]

@JoopZ

Welcome to HP support community.

Adjust the paper settings in the print driver

1. Return to the document you were trying to print when the issue occurred.

2. Click File, and then click Print. The Print window opens.

   Figure : Click File, and then click Print

   

3. Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Features tab.

5. From the Paper type drop-down list, select the paper type that matches the paper in the product.

6. From the Size drop-down list, select the paper size that matches the paper in the product.

   For example, if you have 101.6 x 152.4 mm (4 x 6 inch) photo paper loaded in the paper tray, select 4x6in. or 4x6in. (tab).

   If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.

   1. Select Custom from the Size drop-down list or the Custom tab.

   2. In the Name dialog box, type a name for the new custom size.

   3. In the Width and Length boxes, type the dimensions.

   4. Select the unit of measurement, and then click Save.

   5. Click OK to close the Custom Paper Size dialog box, and then click OK again to close the Properties dialog box.

      NOTE: 

      You must exit the Properties dialog box to apply your changes.

   6. Open the Properties dialog box again, and then select the new custom size from the Size drop-down list.

7. Click OK, and then click OK again to print the document.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.