Printer Offline IOS 10.2 updated recently

[Robin54]

I have just changed internet provider from EE to Sky. All has gone fine except I am struggling to connect my printer wirelessly to the network. All worked fine before. I have pressed the WP button on the router and then tried to connect the printer, switching off then on plus leaving on and just pressing the wireless button but the blue light remains flashing. I did upgrade to IOS 10.2 very recently and wondered if that is causing the problem?

Have now sorted it. Sorry

[The_Fossette · Accepted solution]

Hi @Robin54

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you are unable to the printer is offline.

I’d love to help!

Follow the steps in the below link to fix this issue.

http://hp.care/2glb3jI

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Take care!

Cheers!