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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-21-2017 04:35 AM

HP Recommended
Product: HP OfficeJet 250 Mobile AllIn1

I have tried literally everything to solve this. On every device my printer is said to be offline or even not switched on in some cases which is incorrect. I: have turned it off and on, reset the network settings numerous times, tried to make a manual connection (didnt work, URL for Embedded Web Server never came up with anything on any web browser), used the HP Scan and Print Doctor and literally everything else! 

I need access to the printer ASAP - im about to start my course at university.

4 people had the same question
2 REPLIES 2

‎09-21-2017 04:56 AM

HP Recommended

Hello, 

 

Please find below steps that should resolve ....

 

  1. To connect the printer to a network ... https://support.hp.com/us-en/product/hp-officejet-250-mobile-all-in-one-printer-series/5156319/docum...
  2. Printer Offline  ::: https://support.hp.com/us-en/product/hp-officejet-250-mobile-all-in-one-printer-series/5156319/docum...
Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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‎03-28-2018 01:23 AM

HP Recommended

This is because your printer get DHCP IP address dynamically. In another word, your router assign different IP address to it when you reset it or your router. You can connect to your router and config and always assign static IP address to your printer. Then get the new IP address from printer in the control panel, from wireless setting. Then go to your computer, enter from program/HP/HP OJ250/update IP address. Give it a try. 

I am a HP employee.
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