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Locked

‎09-22-2023 09:18 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

For the last week or so, I have had an issue where my computers (two Windows laptops and a Macbook) will intermittently not print.  I receive a message that my printer is offline despite being connected to the network and powered on.  However, if I go into the HP app on the computer, it finds the printer and even lets me scan from the printer.  I tried fixing the IP address but I kept getting errors and it set my IP address to the printer's MAC address.

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