Printer Problems

[Wifeyclayton]

Two Error Codes on HP Envy 5644

B89E4884

B8084F8E

[Sneha_01]

Hi @Wifeyclayton 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error codes you’re seeing on your HP Envy 5644 printer (B89E4884 and B8084F8E) typically indicate specific hardware or connectivity issues. Here are some steps you can take to troubleshoot these errors:

General Troubleshooting Steps

Power Cycle the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds, then plug it back in and turn it on.

Check for Paper Jams:

• Open the printer and check for any paper jams or obstructions in the paper path.
• Remove any stuck paper carefully.

Inspect Ink Cartridges:

• Ensure the ink cartridges are installed correctly and are not low or empty.
• Remove and reseat the cartridges if necessary.

Network Connection:

• Ensure the printer is connected to the Wi-Fi network. You may want to reconnect it using the printer’s control panel.

Reset the Printer:

• If the issue persists, you may need to perform a factory reset. This can typically be done through the Setup menu on the control panel.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support