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Office Jet Pro 6960

Hi, I am undecided if HP instant ink process is in error or Curry's/PC World advertising. It is clear that Currys are boldly claiming free HP Instant ink up to a lowly 10 sheets per month for one year for the Pro 6960 more or less for other models however....when it came to registering the Printer there is no such option and prices start from £1.99 no mention of Free other than a 4 month trial - again no mention of 12 month. Anyone else come accross this please? 

2 REPLIES 2
HP Recommended

Hi @Casman

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Asmita
I am an HP Employee

HP Recommended

Thank you  Asmita!

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