Printer Queue Issue

[KLW88]

When I try to print I get a "User Intervention Error" on my computer. There is no error message on the printer itself. I ran diagnostics. I got "Printer Queue Not Fixed". How do I address this?

[Dragon-Fur]

@KLW88 

Assuming other checks are completed / passed.

For example,

• Windows Updates are current and not waiting to Restart the computer (after installing a recent update)
• "Everything" has been Restarted, including the router that controls your network
• The full driver printer software is installed and functional

Not sure.

Seems like Settings > Category System > Troubleshooting > Other Troubleshooters > Printer would know to "fix" the print spooler in Services.

??

If you have not done so, you could try a manual reset.

Manual Queue Reset

Details…

Windows 10 / Windows 11

Windows Start > Search for “Services”

Optionally Right-Click and Pin to Start / Taskbar > Open Services App

Windows 10

Control Panel > icon view > Administrative Tools > Services

Next,

Scroll down, find, Right-Click, and Stop Print Spooler Service

Open File Explorer (formally Windows Explorer)

Navigate to the folder and Delete any files found in folder C:\Windows\System32\spool\PRINTERS

Start Print Spooler Service

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