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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎05-25-2020 10:02 AM

HP Recommended
Product: Office Jet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

I have called the local HP support over 6 times so far, I went ahead and bought a new set of local cartridges (all labeled z30) and they tried to regionalize the printer (originally bought in the US). The last two service agents that took my call could not perform the regionalization after several attempts. I think they just don’t know how to do it as they come up with different codes every time. I have already spent over 200 USD in new ink and nothing works. 

3 REPLIES 3

‎05-25-2020 10:10 AM

HP Recommended

Send them a message on Facebook  HP support team

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne... 




My profile on LinkedIn

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‎05-27-2020 02:19 PM

HP Recommended

@CRLS, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

TEJ1602
I am an HP Employee

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‎05-27-2020 03:47 PM

HP Recommended

Thank you very much @TEJ1602, I tried Facebook, but no luck there either... they come online after hours of wait and then they close the conversation without writing anything! Hopefully someone will get in contact with me.

 

CRLS

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