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‎06-12-2020 10:50 AM - edited ‎06-12-2020 11:37 AM

HP Recommended
Product: HP Laserjet 1536dnf MFP

Hi, I have the HP Laserjet 1536dnf MFP . Now , when I try to power on the printer, it gets stuck to where it shows 5 arrows with Hewlett-Packard written above on the screen. It wont get past this stage and the keys wont work either. 

I have tried switching off/ on many times with no luck

Even tried troubleshooting where I take the power cord off without switching it off and then plugging in and the other end is conenected to a wall outlet. 

I read on the forums to do NVRAM reset helps , however if some one can guide , as I am not able to do it.

Any help from the community would be great.

1 person had the same question
1 REPLY 1

‎06-16-2020 07:30 PM

HP Recommended

@ishmeet1

 

Welcome to HP support community.

 

I am sending you a private message with the steps to perform NVRAM reset. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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