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‎06-14-2024 07:28 PM

HP Recommended
Product: HP ENVY 5545 e-All-in-One Printer

I have an HP Envy 5545 e-All-in-One Printer i purchased in 2017. yes, it's old but should still work. I cleaned out the dried ink causing smudges and have been more or less successful in attempting to get it to print regularly. Mostly it will print the first job an then i receive an error on the printer status, Attention required, yet it doesn't say what attention is needed. 

 

My printer is connected directly into my laptop. Printer and laptop are connected to the same network. I have downloaded HP Smart. I have downloaded something called HPEasyStart. I have re-established my Web Services and printed the "Congratulations" page that provides the claim code.

I have run diagnostics and received no error.

I am sure there is something else, but i can't remember anymore.

 

I have Cleared the Printer Spoolers and enabled the Spooler Service.

I have attempted to assign a manual IP; however, i keep receiving an error there as well that it was unable to connect.

I have unplugged and restarted the printer AND my laptop many times.

 

And still i cannot complete the needed print job. The printer works, but won't print more than one job before saying something needs attention but doesn't say what it is. What else is there to do?

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