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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer Status: Paused (how to change paused to Print)

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05-17-2024 11:12 AM
Hi @Zeeshan_72,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your printer status is showing as "Paused," it likely means that there's an issue preventing it from printing. Here's how you can troubleshoot and potentially resolve the problem:
Check for Paper Jams: Open the printer cover and check for any paper jams. If you find any, carefully remove the jammed paper.
Check Ink or Toner Levels: Make sure there's enough ink or toner in your printer. Low ink/toner levels can sometimes cause printing issues.
Restart Printer: Turn off the printer, wait for a few seconds, and then turn it back on. Sometimes, a simple restart can resolve issues.
Restart Computer: If you're printing from a computer, try restarting it as well. This can help refresh the connection between the computer and the printer.
Check Connection: Ensure that the printer is properly connected to your computer or network. If it's a wireless printer, make sure it's connected to the correct Wi-Fi network.
Check for Error Messages: Look for any error messages on the printer's display panel or on your computer screen. Error messages can provide clues about what's causing the issue.
Update Printer Drivers: Make sure that you have the latest drivers installed for your printer. You can usually download them from the HP website.
Clear Print Queue: Sometimes, print jobs can get stuck in the print queue, causing the printer to pause. Open the print queue on your computer and cancel any pending print jobs.
Check Printer Settings: Ensure that the printer is set to "Online" mode and not set to "Offline" or "Paused" in the printer settings on your computer.
Reset Printer: As a last resort, you can try resetting the printer to its factory defaults. Refer to the printer's user manual for instructions on how to do this.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support