Printer Validation Error Message

[Billsfan]

One month old computer and printer- I can net get rid of the error message.  I have rebooted both the printer and computer per the older board message instructions.  .  It is hard wired to the computer and plugged into the wall.  

I uninstalled printer and reinstalled.  It did not fix the problem.  

Any help is welcome.

[sandytechy20]

@Billsfan

Welcome to HP forums, I see that you are getting printer validation error message.

Try uninstalling the printer software from root level on your PC and install the full feature printer software.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click remove at the bottom.
• Select OK.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers.

Update the full feature printer software using this link Click Here

Also, download and run print and scan doctor on your PC and check if it helps.

Refer this article to know more information using print and scan doctor.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.