Printer Will Not Enter Sleep Mode

[StuDan]

My Officejet Pro 9015 used to go into sleep mode 5 minutes after finishing printing.  The last week it never goes into sleep mode.  I checked the settings and it should still go to sleep after five minutes.  It does not.  Ideas?

[Jay_G24 · Accepted solution]

Hi @StuDan,

I'd like to help.

Let's try a power reset on the printer

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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