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HP Recommended
HP Pavilion All-In_one
Microsoft Windows 10 (64-bit)

I just installed the HP OfficeJet 5260, and when I print or scan anything, the page alignment is angled and the header is cutoff.  How can I adjust the alignment?  H E L P !!

1 REPLY 1
HP Recommended

@NksLester

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Turning the printer off, and then on again might resolve an Alignment failed error message.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: HP recommends plugging the printer directly into a wall outlet.

If resetting the printer does not resolve the issue, continue to the next step.

 

Examine the alignment page to see if the printer is properly aligned.

If the printer seems to be printing an alignment page, but the printed page is blank or has very little ink, skip to the step to Check the ink levels.

NOTE: Your alignment test page might be different from the one pictured, but the steps are the same.

Figure : Example of an Alignment test page

Image: Alignment test page

  • If the patterns on the alignment test page are solid and aligned and you see both black and blue patterns, skip to the step to Service the printer.

  • If the patterns on the alignment test page are faded, streaked, or smeared or black or cyan is missing, continue to the next step to check the estimated ink levels.

Your printer comes with an automated tool to clean the printhead. There are several ways to access the tool, depending on your printer and the software you are using.

Run the cleaning test using one of the following methods that works for your printer and wait until the test completes.

  • If your printer has a display, go to the Settings or Tools menu to find and run printhead or ink cartridge cleaning.

  • In HP Print Assistant for Windows, find and run the cleaning test from the Maintain Your Printer section.

  • In HP Solution Center for Windows, find and run the cleaning test from the Printer Toolbox.

  • In the HP Printer Utility for Mac, find and run the cleaning test from the Information and Support panel.

  • If cleaning the printhead does not resolve the issue, replace the printhead.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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