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‎04-03-2022 09:07 PM - last edited on ‎04-04-2022 08:31 AM by Retired

HP Recommended
Product: HP Photosmart Premium Fax All-in-One Printer - C309a

My printer shows code 0x61011be5 and makes a loud clicking noise when turned on. I took the side panel off and noticed a Broken little black gear. Do they sell this piece or is there anything I can do?

1 REPLY 1

‎04-03-2022 11:59 PM

HP Recommended

You can check https://partsurfer.hp.com/partsurfer/

 

If there are parts available from HP they will be listed there. If not check Ebay for vendors selling 3rd party replacements or recovered parts from old printers.

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