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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-27-2026 03:19 PM

HP Recommended

Printer says “printer cannot print”. 

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2 REPLIES 2

‎05-27-2026 08:23 PM

HP Recommended

Hello
May I ask what model of printer you have?
How are printers and computers connected?
Can the printer be ready upon startup?
If it's an all-in-one machine, is the copying function working properly?
Please specify the issues you encountered so I can assist you in troubleshooting. Thank you.

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‎05-28-2026 02:04 AM

HP Recommended

I have worked out that it is because I cancelled my subscription and so I cannot use the remaining toner, despite it being full - absolutely pathetic, money-grabbing tactic from HP. I cannot believe that this is even a thing! I have no option to re-enroll either and continue using this toner. I needed to print urgently and now it seems my only option is to just throw this useless printer in the bin and by a Brother machine for future use instead, since there is no way I am buying HP's toner at full price after this user experience.

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