Printer cant feed paper and thinking the printer have paper jam

[Gavinpoe]

When i put A4 paper it can automatically feeds the paper and then when i put F4 paper it cant feeds the paper ,and when i print the printer thinks it does have a paper jam

[Dragon-Fur]

@Gavinpoe 

Welcome to the HP Community Forum.

 Product Specifications for the HP DeskJet Ink Advantage 2776 All-in-One Printer (7FR20A)

Your printer - custom paper sizes supported:

Media sizes, custom 89 x 127 to 215 x 279 mm

Paper Size F4 is not supported.

F4 = 210 × 330 mm

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HP DeskJet Ink Advantage 2776 All-in-One Printer 

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[Gavinpoe]

the paper fits in the tray but how do i force it to print while the paper size is different?

and when i cut the F4 paper into a sheet of A4 paper it cant print it

[Repairatrooper]

Please clarify, does it try to print but not feed at all or does it jam part way through printing. Maybe your F4 media is the problem. It could be too heavy or slippery. A better description of the type of jam would be useful.

[Dragon-Fur]

@Gavinpoe 

True - @Repairatrooper makes a good point.

F4 paper is not supported due to size.

Your F4 paper, cut to size A4 might not be supported because the paper type / weight is not supported.

Paper Support parameters include - Size, Type, Weight.

Yes, add "Print Surface" to the list, too.

Regardless, there is no way to "force" the printer to do what it will not do.

Read to understand what the printer supports -

 Product Specifications for the HP DeskJet Ink Advantage 2776 All-in-One Printer (7FR20A)

Section Paper handling

Input capacity	Up to 60 sheets
Standard input capacity (cards)	Up to 20 cards
Output capacity	Up to 25 sheets
Media sizes supported (metric)	A4; B5; A6; DL envelope
Media sizes supported (U.S. standard)	Letter; legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes
Media sizes, custom (metric)	89 x 127 to 215 x 279 mm
Media sizes, custom (U.S. standard)	3 x 5 to 8.5 x 14 in
Media types	Plain paper, Photo paper, Brochure paper
Media weight supported (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Media weight supported (U.S. standard)	20 lb
Borderless printing	No

Notes

HP cards is defined as ISO paper type "Index"

Index card paper is a smooth, light-weight, clean edged paper type.

Paper that meets the "type" and print surface criteria must also meet the supported paper size limitations for that paper.

Additional information

HP DeskJet Ink Advantage 2776 

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[Gavinpoe]

It doesn’t automatically feeds it self but i manualy push the paper to print and i see on the HP smart it says paper mismatch or sometimes says paper jam and the paper isnt slippery but the stack of paper is just a little heavy

[Gavinpoe]

I have see the paper type is plain paper and i just see the paper packaging says 75g/m²

[Dragon-Fur]

@Gavinpoe 

I am sure it is frustrating.

If the printer thinks it is in a Paper Jam condition, it won't print.

Read solutions here:

 E4 (Paper jam) error

Comments

If you have to push the paper into the printer, the individual sheet of paper is not supported.

You cannot get around this --

If the paper is not supported

and / OR

The paper does not feed by itself, bad things will probably happen.

The weight of the stack of paper is a little bit important - read the specifications document

Input capacity	Up to 60 sheets
Standard input capacity (cards)	Up to 20 cards
Output capacity	Up to 25 sheets

The weight of the individual pieces of paper is very important.

Use different paper - Use paper that is supported for

Size

Type

Print Surface

Weight

If you use supported paper (that is truly supported),

If the full driver printer software is installed and working,

The paper type can usually be adjusted to eliminate a  paper mis-match condition.

If I have any other suggestions, I will edit this message or post back.

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People who own, use, and support HP devices.

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Question / Concern Answered, Click "Accept as Solution"

[Gavinpoe]

I didnt count how many sheets of paper but i think its not too much but hp smart says “no paper”while printing but there is paper and i press the cancel button and then the paper comes out ,

and when I print again it says it have a paper jam and then i press the resume button or the cancel button the paper comes out easily without tearing the paper