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‎08-18-2020 11:38 AM

HP Recommended
Product: HP Photosmart 7520

I have a HP photosmart 7520 printer. I changed the cartridges and now it says it is missing a cartridge. The only empty space is the space with a bowtie thing at the top. Anyone know what is supposed to be in it and where I can buy it? Thank you.

1 REPLY 1

‎08-21-2020 04:47 AM

HP Recommended

@SageWinter, Welcome to the HP Support Community!

 

The missing ink cartridge is the Photo black ink cartridge. This printer uses 5 ink cartridges among which 2 are black. One is the regular black ink cartridge with a pentagon icon on it and the other one is the photo black ink cartridge with a bowtie icon.

 

You will have to insert all the 5 ink cartridges in the printer to be able to print.

 

You may buy it from HP Store online or from a local store.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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