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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer cartridges has depleted ink levels. How to fix this ...

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10-29-2019 10:43 PM
How to fix the issue of cartridges with depleted ink level in HP smart ink tank 530?
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Accepted Solutions
11-04-2019 09:52 AM
What type of documents do you usually print?
Printing in the 'Best quality' will consume more ink and printing photos too.
You may contact HP Support for further assistance regarding the issue with the ink level.
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
11-03-2019 11:23 AM
@JAI71, Welcome to the HP Support Community!
If the Ink level in the printer is low/empty, refill the ink tanks to resume printing.
To know how to check the ink levels on the printer, refer to this document.
To know how to Re-fill the ink tanks, click here
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
11-04-2019 07:40 AM
Hi Sir, the printer as well as the cartridge is new and it has been just 10 days after buying and the ink tank is full but I am facing printing issue. During printing the paper get stucked and automatic get cancelled and shows offline in my laptop. And when I used HP print and scan doctor,it evaluate as" cartridge has depleted ink level.". please help to fix the issue.
11-04-2019 09:52 AM
What type of documents do you usually print?
Printing in the 'Best quality' will consume more ink and printing photos too.
You may contact HP Support for further assistance regarding the issue with the ink level.
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee